Britannia Chemistry Job
Position Name: Quality Assurance Officer
Work Location: RUDRAPUR
Educational Qualification: Graduate In Food Technology/ Msc. Chemistry
Job Description :
Position Title: Quality Officer
Function: Quality Assurance
Key Stakeholders:
Internal: Production Officer, Stores Officer, CP Officers
External: Sales
Years of Experience : 2-5 Years
Desired Competencies:
Familiarity With The Tools, Concepts And Methodologies Of Quality Management.
Basic Knowledge Of Applicable Software To Infer Statistical Data. Negotiation Skills. Customer Orientation.
Key Responsibilities:
Quality & Food Safety Execution
- Ensure On-Line Product Quality Monitoring & Immediate Action Taken Through Production Officers & CP Management To Address Any Non-Conformity
- Ensure Testing Of Finished Goods As Per Standard Sampling & Test Method With Correct Documentation.
- Participate In Product Quality Exercise Regularly.
- Periodic Verification Of Process Records, Incoming Quality Check Records, Ingredient
- Shelf-Life Records, In-Process Quality Check Records
- Regular Verification Of Correct Functioning Of Critical Process Equipments Like Weighing
- Balances, Metal Detectors, Sifters,Dividers,Moulders,Oven, Slicers And Coders
Ensure Basic Hygiene, Food Safety & GMP Requirements Are Complied With In Manufacturing. - Ensure Critical To Food Safety Processes Are Being Complied With At Any Point In Time During Manufacturing. This Would Include Metal Detector, Pest Control, Conveyor
- Conduct Training Sessions For Workers To Create Awareness On Quality Standards, GMP, Food Safety & Hygiene
- Regular Audit Of Systems, Processes & Lab To Verify Compliance To Quality & Food Safety Standards
- Immediate & Suitable Action Against Issues Related To Process/System/Norm Non
- Adherence, Equipment Malfunctioning, Quality Monitoring, Food Safety & Hygiene To
- Prevent The Outcome Affecting Consumers & Brand Value.
Statutory Compliance
- Ensure Wrappers Are Checked For Presence Of Correct Addresses,MRP, Veg Logo,
- Mandatory Declarations & Necessary Documentation Maintained
- Ensure Sufficient Samples Are Checked For Weight At Every Stage Of Production
- Ensure Immediate Action In Process To Correct The Non-Adherence Before Continuing
- Verification Of Compliance To Pack Weights By Random Sampling On Regular Basis
- Ensure No Lots Detected With Underweight Packs Are Released Without 100% Checking & Sorting
- Ensure Functioning Of Coder With Legible Printing On Each & Every Pack Across SKUs
- Ensure Systems Are Followed During Change In Date, Shift, Supervisor’s Name With
- Necessary Documentation
- Verification Of Compliance To Coding By Random Sampling On Regular Basis
- Ensure All Weighing Balances & Dead Weights Are Calibrated As Per Schedule & Not In
- Use Without Necessary Certification
Consumer Complaints
- Share Each & Every Complaint As & When They Are Received With CP Management & Concerned Supervisors, Operators & Shop Floor Workers
- Identify Probable Causes Of The Complaint Irrespective Of Sample Availability In Consultation With CP Management, Supervisors, Operators & Workers
- Assist In Designing Corrective & Preventive Measures Along With The Team & Implement The Same With Immediate Effect
- Evaluate The Effectiveness Of Action Through Regular Evaluation Of Process & Product & Trend Of Complaint Of Similar Nature In Subsequent Months.
- Analyze All Complaints Registered In Terms Of Category, SKU,Extent, Trend Etc. & Share With CP Management On Regular Basis To Demonstrate Status Of Improvement & Drawing Up Further Action Plan
Benchmarking
- Visit To Retail Outlets & Distribution Points Weekly Once For Understanding Customer & Consumer Quality Concerns
- Evaluate Competition Products In Terms Of Grammage, Packaging, Product Quality Features Etc.
- Identify Improvement Opportunities & Share Action Plans With Operation & Quality For Improvements
- Measure Effectiveness Of Improvement Through Market Evaluation & Customer Feedback
Process Improvement Initiatives
- Identify And Prioritize Improvement Opportunities In Areas Like System, Process, Cost,
- Time In Consultation With Operations & Quality & Apply Project Based Approach Towards Improvement
- Periodically Review Improvement In The Overall Quality Of Processes And Systems At The Factory
Management Information System
- Send Periodic Summary Report On Factory Quality Performance To Quality Manager
- Communicate Critical To Quality & Food Safety Concerns To Quality Manager & All Other Concerned As Soon As They Are Observed
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