QC Team Leader Role at Sherwin Williams – Latest Chemistry Job

Senior Quality Control (QC) Team Leader Role at Sherwin – Williams – Latest Chemistry Job – Apply below

Role : Sr. QC Team leader

Work Locations : IND Bangalore Plant 66-B, Bommasandra Industrial Area Hosur Road ;

State : Karnataka Bangalore 560099

Travel : No

Schedule : Full-time

Job ID : 23000EUJ

Description 

Position Summary :

1. This position is responsible for testing production batches according to specific written testing methods and identifying issues of both in-spec and out-of-spec data.
2. The technician will interpret results and historical data to ensure the product meets or exceeds the customers’ requirements for quality, as well as provide instructions to production personnel regarding adjustments to batches as needed.
3. The technician will be involved in the efficient operation of the lab, general housekeeping, ensuring a safe work environment, and will independently perform tasks as outlined by his/her supervisor/ manager.

Essential Job Functions : 

• The Quality Chemist is accountable for ensuring and improving product quality and production efficiency.
• Monitors all new production and communicates potential problems to Operations and Control Lab.
• Ensures manufacturability through lab batches and following production batches as needed.
• Identifies process and formula changes needed for successful manufacturing of existing formulas.
• Identifies process and quality problems to determine systematic root cause and follows through with corrective action.
• Coordinates test batches with production and scheduling.
• Maintains local formulas in formulation system.
• Drive improvements around primary metric OTMIS, distressed, and recall goals.
• Lead and or participate in quality investigations to determine root cause. Develop standard operating procedures and provide training to QC personnel to ensure procedures are followed.
• Manages new formula introduction and plant manufacturability acceptance, through Fmap protocol.
• Manage in raw material acceptance/rejection based on raw material specification.
• Ensure timely resolution of distressed batches and rework/returned goods.

Major Tasks Include :

• Batch approval. Assures that all tests are completed, and results meet all specifications before going to the next production process.
• Enters all batches’ data into the electronic batch records system.
• Generates appropriate paperwork as needed per the customer specifications.
• Gathers and sends customer samples as required.
• Follows all standard technical procedures and exercises good judgment and initiatives.
• Able to accomplish assigned work with little supervision.
• If necessary, follows appropriate raw material test methods and may file related paperwork. Gathers, stocks and manages product retain area.
• Utilizes appropriate computer systems to ensure effective testing of products.
• Determines disposition of non-compliant finished goods, such as first case/last case.
• Places non-conforming material on hold as needed.
• Supports the ISO Management Systems and Safety Systems.
• Maintains inventory of lab supplies, stocks them when received, and requests them when low.
• Maintains Lab housekeeping and cleans all test equipment.
• Adheres to all safety requirements of job.
• Identifies and communicates product issues to other departments as needed.
• Reviews batch slip for completeness and accuracy.
• Creates, maintains, and updates standard operating procedures for Quality Department to meet ISO requirements.
• Assists in training of other lab techs as needed.

Principal Accountabilities :

• Continuous improvement of quality results.
• Standards and procedures that support consistent attainment of quality goals.
• Implementation of new processes and tools to improve quality results.
• Effective problem resolution processes that lead to elimination of root cause.
• Trained and competent chemists, technicians, and related professionals.

Position Requirements 

Experience Requirements : 

• 4-8 years of Experience in Quality
• Paint & Coating Industry preferable

Educational Requirements : M.sc Chemistry – Analytical/Organic

Skill Requirement :

• Product Testing.
• Paint Application & Color Matching.
• Previous experience in a manufacturing environment is preferred.
• PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required.
• Communicating with co-workers to provide and receive direction.
• Focus on general product level safety.

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Here are some interview questions and sample answers for the position of Senior Quality Control (QC) Team Leader at Sherwin – Williams :

1. Can you describe your experience in quality control, specifically in the context of the paint and coating industry?

Sample Answer: I have accumulated 6 years of extensive experience in the field of quality control within the paint and coating industry. During this time, I have been responsible for conducting product testing, ensuring adherence to quality standards, and identifying and resolving quality issues. My experience has also included overseeing batch approval, maintaining electronic batch records, and coordinating with other departments to meet customer specifications.

2. How do you approach ensuring product quality and production efficiency simultaneously in your role as a Senior QC Team Leader?

Sample Answer: My approach to ensuring both product quality and production efficiency involves a combination of proactive monitoring and effective communication. I regularly monitor all new production processes, identify potential problems, and communicate these issues to the operations and control lab. I also work closely with production teams to ensure manufacturability through lab batches and by following production batches as needed. By addressing issues promptly and collaborating with different departments, I aim to maintain high-quality standards while optimizing production efficiency.

3. Can you share an example of a situation where you had to lead a quality investigation to determine the root cause of a problem?

Sample Answer: Certainly. In a previous role, we encountered a recurring issue with a specific product batch failing to meet quality standards. I took the lead in conducting a comprehensive quality investigation. We analyzed historical data, reviewed production processes, and conducted laboratory tests to identify the root cause. It turned out that a minor deviation in the raw material sourcing process was responsible for the issue. We implemented corrective actions and monitored subsequent batches to ensure the problem was resolved, resulting in improved product quality.

4. How do you ensure that your team follows standard operating procedures (SOPs) and maintains a high level of accuracy and consistency in their work?

Sample Answer: Maintaining adherence to SOPs and ensuring accuracy and consistency are essential aspects of quality control. I achieve this by creating, maintaining, and updating SOPs for the Quality Department to meet ISO requirements. Additionally, I provide training to QC personnel to ensure that these procedures are followed rigorously. Regular quality audits and ongoing training sessions help reinforce the importance of following established protocols and maintaining consistency in our work.

5. Can you discuss your experience with handling non-compliant finished goods and the processes you follow for disposition?

Sample Answer: When dealing with non-compliant finished goods, my approach involves a systematic process. First, I identify non-compliance and place the affected material on hold as needed. Then, I work closely with other relevant departments to determine the appropriate disposition, which may include rework, disposal, or other actions. It’s crucial to document these decisions and communicate them effectively to ensure a coordinated response and to prevent non-compliant products from reaching customers