Waters Hiring BSc & MSc Chemistry Field Service Engineer - Apply Now

Waters Hiring BSc & MSc Chemistry Field Service Engineer – Apply Now

Waters hiring Field Service Engineer, Chemistry job opening, MSc & BSc Chemistry job opening 2022, Chemistry engineer vacancy 2022. Candidates with master’s and bachelor’s degree in chemistry may apply for the job opening at Waters. Check out all the details on the same below:

Job Title: Field Service Engineer – Informatics

System ID 17049

As Field Service Engineer – Informatics, you are an ambassador of Waters and will bring to the market Waters’ products and services. The candidate will demonstrate a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either territory and/or markets.

Eligibility Criteria:

Bachelors/Masters’s Degree in Chemistry or other science-related field is desired, will also consider applications with equivalent experience, training and education

Experience:

5 years of experience with installation, performance maintenance, troubleshooting, support and/or end-user utilization of scientific instrumentation, preference for previous Waters product suite (Informatics) Ability to perform effective system-level troubleshooting
Understanding of the scientific application workflow along with the scientific software systems (CDS, SDMS)

Skills:

  • Must possess a strong customer focus
  • Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs
  • Personal sense of integrity
  • Effective time management skills
  • System-level approach to problem-solving analytical mindset with a strong drive to
  • resolve open issues
  • Excellent verbal and written communication skills

Responsibilities

  • Installation, performance maintenance, troubleshooting and support Waters’ product suite (Informatics)
  • Establish and maintain effective relationships with external and internal customers ensuring their success
  • Manage customer expectations, by communicating work performed and providing follow up plans if needed
  • Ensure customer compliance regulations are followed
  • Deliver system level training at customer sites
  • Manage service inventory according to Waters policies
  • Issue field service reports daily to document work performed
  • Maintain sound knowledge regarding the technology and customers’ application demands
  • Work with the Sales team in respect to identifying future business development opportunities and needs for service contract sales
  • Ensure that quality system procedures and Health & Safety standards are adhered to at all times

Apply Online

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