Waters BSc & MSc Chemistry Job Vacancy – Field Service Engineer
Waters hiring chemistry candidates for the post of Field Service Engineer. Chemistry job opening 2022. Chemistry job. BSc Chemistry job opening 2022. Chemistry Field Service Engineer job opening 2022. Specialist job. Candidates with a minimum degree level in chemistry may apply for the job opening at waters. Check out all the details
Job Title: Temp – Field Service Engineer
System ID 17505 Company Name Waters Division
Category Field Service Job Locations IN-Chandigarh
Employment Type Temporary Full-Time
Job Location: Country (Full Name) India
Eligbility Criteria:
Bachelors/Masters’s Degree in Chemistry or Biology, engineering or other science-related field is desired, will also consider applications with equivalent experience, training and education
Experience:
3 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for previous Waters product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics) Ability to perform effective system level troubleshooting Understanding of the scientific application workflow along with the scientific software systems (CDS, SDMS, LIM, ELN)
Skills:
- Must possess a strong customer focus
- Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs
- Personal sense of integrity
- Effective time management skills
- System level approach to problem solving
- Analytical mindset with a strong drive to resolve open issues
- Excellent verbal and written communication skills
Travel:
This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.
As Field Service Engineer, you are an ambassador of Waters and will bring Waters’ products and services to the market. The candidate will demonstrates a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets.
Responsibilities
- Installation, performance maintenance, troubleshoot and support Waters’ product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
- Establish and maintain effective relationships with external and internal customers ensuring their success
- Manage customer expectations by communicating work performed and providing follow up plan if needed
- Ensure customer compliance regulations are followed
- Deliver system level training at customer sites
- Manage service inventory according to Waters policies
- Issue field service reports daily to document work performed
- Maintain sound knowledge regarding the technology and customers’ application demands
- Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales
- Ensure that quality system procedures and Health & Safety standards are adhered to at all times
Apply Online
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