BASF India Limited Hiring Pharmacy candidates
BASF India Limited is Hiring Pharmacy candidates for Technical Services Manager Position For the Hyderabad location. interested candidates can check out the details below and Apply Online
Job title: Technical Services Manager – Pharma Solutions
Job Location: Hyderabad, India
Job ID: 86006
Job Field: Applications Technology
Job Type: Permanent
Education: Minimum Bachelor degree or Master degree in Pharmacy (Pharmaceutics)
Objectives of the Position:
- Develop Technical service function to engage with Pharmaceutical formulators , initiate and develop NBD opportunities, Collate, interpret and disseminate research from various sources on latest technical development (trends, patterns, technology)
- Providing Technical services to south India that include other need-based support within the ambit of technical team
- Providing support in realizing the India and regional customers as platform representatives for technical product management promotion objectives in Orals, Solubilization, Topicals and Biologics platforms in generating customer preference for BASF products.
- To establish effective territory plans in accordance with market strategy and promote BASF Pharma platforms and functionality features and benefits of BASF Ingredients to customer technical teams
- Engage and work with technical services team and sales colleagues to develop, shape and implement Platform/Product strategies in order to grow and realize new business with customers.
Main Areas of Responsibilities and Key Activities
Customer support
- Provide timely support to internal and external customers on Technical matter
- Review current BASF Technical services & platforms from a customer perspective, identify differentiation potential vs competitors’ offerings, close potential gaps, and make proposals for improvements
Drive new business development
- Lead new business development activities through execution, pipeline monitoring, customer visits, opportunity identification, and taking lead in offering solutions to product development challenges in coordination support with Application Experts
- Support coordination of NBD project including sampling activities, provide customer feedback (collected by Sales Team) to Application Experts
- To have deep understanding of customer needs to contribute ideas and market knowledge to fill innovation pipeline
Technical and Application management
- Acquire customer projects for BASF Pharma solutions lab and generate increased customer demand for BASF technical services Support Lab Application projects to develop data for customer solutions in conjunction with technical service and business development
- Address customer requirement with BASF’s materials from sampling to commercial stage.
- Adapt technical Marketing materials to meet local promotion needs and understanding; improve effectiveness of presentation of technical information to customers
- Provide input of business trends and customer requirements
Build Capabilities
- Be the South India contact point for internal working team to ensure we build capabilities.
- Create tools and best practices that can be leveraged by the other lines of business
- Be the “subject matter expert” and provide training to the account manager
- Ensures the exchange of information across organizational and regional boundaries
Training
- Support training programs for both internal and external stakeholders
- Contribute to improve training programs to elevate overall technical competencies of sales team
Project Activities:
- Develop and contribute actively to product or industry segment communication strategies
- Initiate and manage projects in raising brand awareness including working with universities or external associations ·
- Adapt technical Marketing materials to meet local promotion needs and understanding; improve effectiveness of presentation of technical information to customers
- Work on the assigned activities related to pharma solutions strategy, competitor benchmarking, business segment analysis etc.
Reporting
- Monthly report
- Project reports
Job Skills:
- Technical expertise
- Innovation
- Project management
- Customer and market intelligence
- Technical presentation skills
- Good communication skills
Job Requirements
Education: Minimum Bachelor degree or Master degree in Pharmacy (Pharmaceutics)
Working Experience: Min 8 years, with at least 5 years of formulation experience in Pharmaceutical R&D, experience in project management; preferred product development experience from the Generic Pharmaceutical industry (hands-on experience to develop various Pharmaceutical dosage forms).
Technical & Professional Knowledge: Knowledge in handling technical matters and commercial transactions; knowledge and / or skills in pharmaceutical technology and operations; being familiar with pharma related quality standards (GMP) preferable; ideally, experience in key account management
Skills: Good and sound R&D knowledge in Pharmaceutical Industry, product life cycle management and high level of presentation skills
BASF India Limited Hiring Pharmacy candidates for Technical Services Manager Position. Here are Possible interview questions and answers :
1. Question: Can you provide an example of how you have effectively supported customers in the past with technical matters?
Answer: In my previous role, I consistently provided timely support to both internal and external customers on technical matters. For instance, when a customer faced challenges in formulating a new pharmaceutical product, I actively engaged with their technical team, reviewed their requirements, and offered tailored solutions using BASF’s materials. By addressing their specific needs from sampling to the commercial stage, I ensured their project progressed smoothly, resulting in customer satisfaction and a successful product launch.
2. Question: How have you demonstrated your ability to drive new business development in the pharmaceutical industry?
Answer: I have a proven track record of driving new business development initiatives. For example, I took the lead in identifying and capitalizing on opportunities for product development within the pharmaceutical sector. By closely collaborating with the sales team, I actively pursued customer visits, monitored the pipeline, and proactively offered innovative solutions to address their product development challenges. This approach not only strengthened our relationships with customers but also contributed to the growth of our business in the highly competitive pharmaceutical market.
3. Question: How have you utilized your technical expertise to support the development of customer-focused solutions?
Answer: Throughout my career, I have leveraged my technical expertise to support the development of customer-focused solutions. For instance, I actively acquired and managed customer projects for our Pharma solutions lab, working closely with technical service and business development teams. By understanding customer needs and market trends, I contributed ideas and market knowledge to fill our innovation pipeline. This collaborative approach allowed us to generate valuable data for customer solutions, aligning BASF’s materials with their requirements and successfully addressing their formulation challenges.
4. Question: Describe a situation where you demonstrated effective project management skills in a pharmaceutical R&D environment.
Answer: In a previous role, I led a project focused on raising brand awareness within a specific product segment in the pharmaceutical industry. I developed and executed a comprehensive communication strategy, which included collaborating with universities and external associations. By leveraging my project management skills, I successfully coordinated various activities, such as organizing workshops, sponsoring events, and conducting targeted marketing campaigns. As a result, we significantly increased brand visibility, strengthened our market presence, and successfully positioned our products as preferred solutions within the segment.
5. Question: How have you contributed to the improvement of training programs and the overall technical competencies of the sales team?
Answer: In my previous role, I actively supported training programs for both internal and external stakeholders. I consistently contributed to the improvement of these programs by providing valuable insights and suggestions based on my technical expertise and market intelligence. By collaborating with the training team, I helped elevate the overall technical competencies of the sales team. Additionally, I served as a subject matter expert, delivering training sessions and workshops on pharmaceutical industry trends, product life cycle management, and effective technical presentation skills, ensuring that the sales team was well-equipped to engage with customers and drive business growth.
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