Wipro Hiring B Pharma Candidates – Deputy Manager – Apply Online
Wipro hiring B Pharma candidates. B Pharma manager job opening 2022. Pharmacy job opening 2022. Candidates with a bachelor’s degree in pharma may apply for the job at Wipro for the post of deputy manager. Manager job opening 2022. Intrested and eligible candidates may check out all the details on the same below:
Job Title: Deputy Manager
Location: Kolkata, India
Job Id: 2852360
Eligibility Criteria:
Bachelors of Pharmacy OR Life science graduates Like Microbiology, Gen Engg, Biology, Bio Chem, MSc, etc)
Job Description
• Able to demonstrate the understanding on ISO 13485
• Understanding on 21 CFR 803, Complaints process, and critical timelines.
• Must be able to properly use and navigate tools and MS Office.
• Able to communicate professionally and concisely to all business partners and other Wipro employees.
• Able to think critically to determine the type of questions that need to be asked to gather necessary information
• Able to properly groom their direct reports to sustain and drive performance and discipline.
• Good problem solving and analytical skills
• Good customer service skills
Roles & Responsibilities:
Shall meet same requirements in addition to the
following:• Communicates objectives and expectations to the team.
• Conducts Performance Reviews for Team Leaders
• Leads the Status/Operations calls with the clients
• Overall responsibility for achieving Client’s service level expectations and maintaining high-quality delivery for Medical Device Postmarket surveillance project
• Support in managing efficient work allocation and tracking the overall performance of team members
• Manages the PMS function through registration, potential regulatory reporting, sample retrieval, investigation, customer response and ultimately to closure/reopening as needed
• Evaluates, encodes and maintains Quality Records based from the Product Issues processed by the complaint Specialists.
• Performs reviews and assessments of complaints processed by peers as part of the cross-utilization approach
• Responsible for contacting SME’s, Lead and Client as needed for escalation and to obtain complaint closure
• Remediates any disconnects and misunderstandings with the process through calibrations, coaching, and facilitated client communications.
• Work with multiple functions to meet customer needs with a focus on business process improvement and customer relations.
• Responsible for completion of the team’s schedule adherence.
• Excellent verbal and written communications in English
• Ability to plan, prioritize, organize and communicate with client & Team leads
• Perform all other duties assigned by supervisor or manager from time to time
• Leadership skills – Coaching; time management; analytical; motivational skills; Conflict resolution skills
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