Latest Pharma Graduate Jobs at Teva | Apply Now for Quality Specialist Role
Are you detail-oriented with a passion for quality and compliance? Teva Pharmaceuticals, the world’s leading manufacturer of generic medicines, is hiring a Quality Specialist III in Bangalore, India. In this role, you will process and coordinate product quality-related complaints for the US market, manage customer interactions, and contribute to continuous improvement initiatives—all while helping millions worldwide access affordable, high-quality medicines.
About Teva
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people worldwide take one of our medicines every day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
Job Details
- Posting: Quality Specialist III
- Location: Bangalore, India, 560064
- Company: Teva Pharmaceuticals
- Job ID: 63241
Qualifications
- Bachelor of Science Degree in a scientific field, preferably, Pharmacy, Chemistry, etc.
- Understanding of the US Code of Federal Regulations (CFR), Current Good Manufacturing Practices (cGMP), but not mandating
- Understanding of Product Quality related Complaints and Adverse Events; Deviations/Investigations/Root Cause Analysis, CAPA;
- Data Integrity and TrackWise, but not mandated.
- Excellent written and verbal communication skills in the English Language
- Flexibility to work in continuous permanent night (6:30 PM to 2:30 AM IST). Availability to take phone calls with external customers continuously during the US business hours.
The Opportunity
Is responsible for receiving, categorizing, trending, logging complaints for the US market, and coordinating the return of the complaint samples for product quality-related complaints from customers.
Phone Etiquette and Customer Service Skills
- Positive Customer relationships with productive interactions related to the Complaint issue
- Gain a better understanding of the issue, obtaining more information
- Provide an update on the investigation status
- Coordinating and checking the availability of the Complainant Sample for return to the investigating sites
How you spend your day
- Complaint Processing
- Assisting the QAS Intake team management
- Contributing to the continuous improvement activities of the QAS group
Keywords: Quality Specialist, Latest Life Science Graduate Jobs, Latest Pharma Graduate Jobs, Teva Pharmaceuticals, Bangalore, India, Complaint Processing, Job Posting
