Quality Specialist Job at Teva | MSc Chemistry Graduates Apply Now
Are you looking for a rewarding opportunity as a quality specialist in the pharmaceutical industry? Explore an exciting role with Teva careers as a Quality Specialist III in Bangalore. Perfect for professionals searching for Chemistry Jobs in Bangalore, this position offers hands-on quality operations, complaint handling, and collaboration with global teams, while contributing to one of the world’s leading pharmaceutical companies dedicated to accessible healthcare.
About Teva Pharmaceuticals
Teva Pharmaceuticals is a global leader in generic and specialty medicines, serving millions of patients across nearly 60 countries. With one of the world’s largest portfolios of essential medicines, Teva is committed to improving healthcare access while maintaining exceptional quality and reliability. Employees at Teva benefit from a collaborative, innovative, and inclusive work culture driven by purpose and scientific excellence. Through Teva careers, professionals can grow in impactful roles across quality, manufacturing, and science. This makes Teva a top destination for individuals seeking Chemistry Jobs in Bangalore or aspiring to advance as a quality specialist in a global pharmaceutical environment.
Job Details
- Job Post: Quality Specialist III
- Location: Bangalore, India, 560064
- Job ID: 65062
The opportunity
This Quality Specialist III position
is designed to attract motivated candidates interested in a meaningful quality specialist role. At Teva, employees benefit from strong EVP pillars—we care, we’re in it together, we make work fulfilling. This role offers exposure to complex quality operations, global communication, and impactful complaint management, making it an excellent career step within Teva careers.Responsibilities
- Complaint Processing: Performs the functions associated with receiving, trending, logging, and coordinating the return of the Samples for product quality-related Complaints. This includes complaints received via phone, email, and the internet. Utilize knowledge and experience from processing live complaint calls to lead by example.
- Assists QAS Intake team management in handling of QAS Intake team activities: Serves as a Subject Matter Expert on all In-Take Team complaint processes and scenarios, and assists QAS employees to ensure compliance with Quality Assurance Services Standard Operating Procedures and Work Instructions. Collaborate with the QAS Daily review team and/or closing team to discuss and calibrate on varying views on how records should be handled. Responsible for handling high-profile complaints. Conduct a day-end review to ensure that proper justification is provided for and documented in all High Profile complaints.
- Participate and contribute to the continuous improvement activities of the QAS group: Participate in the continuous improvement of the QAS Group to drive operational excellence by performing a variety of tasks and projects to increase compliance, efficiencies, and effectiveness of actions within the Group. Tasks and Projects may include, but are not limited to: Support audits and inspections of the QAS group. Provide data related to product complaints, volumes, and Deviation reports as required. Identify automation and defect-proofing opportunities and highlight the same to QAS management via business cases and quantifiable data. Voice process (Incoming and outgoing calls to various customers of Teva).
Your experience and qualifications
- Minimum 1-4 years of overall experience in Complaints handling,
- Bachelor’s degree in Pharmacy (B. Pharm) or Master’s Degree in Pharmacy (M. Pharm), and also an MSC if the candidate fits the criteria required
- Understanding of the US Code of Federal Regulations (CFR), Current Good Manufacturing Practices (cGMP), but not mandating
- Understanding of Product Quality related Complaints and Adverse Events; Deviations/Investigations/Root Cause Analysis, CAPA; Data Integrity and TrackWise, but not mandated.
- Excellent written and verbal communication skills in the English Language
- Flexibility to work in continuous permanent night (6:30 PM to 2:30 AM IST)
- Availability to take phone calls with external customers continuously during the US business hours
- Experience from the regulated market is preferred
