Quality Specialist III Jobs – at Teva, Apply Now!
Are you passionate about pharmaceutical quality and ready to make a global impact? Teva Pharmaceuticals, the world’s leading manufacturer of generic medicines, is hiring Quality Specialist III in Bangalore. If you have experience in complaint handling, a background in pharmacy or life sciences, and the drive to support continuous improvement in quality systems, this hybrid night-shift opportunity with one of the most respected pharmaceutical companies in the world is for you.
- Location: Bangalore, India, 560064
- Company: Teva Pharmaceuticals
- Job Id: 62189
- Shift: Night (6:30 PM to 2:30 AM IST)
- Work Mode: Hybrid (3 days in-office, 2 days WFH)
- Reports To: Sr. Manager, Commercial Quality
About Company:
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines
every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.Complaint Processing:
Performs the functions associated with receiving, trending, logging and coordinating the return of the Samples for product quality related Complaints. This includes complaints received via phone, email, and internet. Utilize knowledge and experience from processing of live complaint calls to lead by example as Quality Specialist III.
Assists QAS Intake team management in handling of QAS Intake team activities:
Serves as a Subject Matter Expert on all In-Take Team complaint processes and scenarios and assists QAS employees to ensure compliance with Quality Assurance Services Standard Operating Procedures and Work Instructions. Collaborate with QAS Daily review team and/or closing team to discuss and calibrate on varying views on how records should be handled.
Responsible for handling High Profile complaints. Conduct a day end review to ensure that proper justification is provided for and documented in all High Profile complaints.
Participate and contribute to the continuous improvement activities of the QAS group:
Participate in the continuous improvement of the QAS Group to drive operational excellence by performing a variety of tasks and projects to increase compliance, efficiencies, and effectiveness of actions within the Group. Tasks and Projects may include but are not limited to:
- Support audits and inspections of QAS group
- Provide data related to product complaints, volumes, Deviation reports as required
- Identify automation and defect proofing opportunities and highlight the same to QAS management via business cases, quantifiable data
Your experience and qualifications for Quality Specialist III Jobs
- Minimum 1-4 years of overall experience in Complaints handling
- Bachelor’s degree of Pharmacy (B. Pharm) or Master’s Degree in Pharmacy (M. Pharm) and also MSC if the candidate is fitting in the criteria required
- Understanding of US Code of Federal Regulations (CFR), Current Good Manufacturing Practices (cGMP) but not mandated
- Understanding of Product Quality related Complaints and Adverse Events; Deviations/Investigations/Root Cause Analysis, CAPA; Data Integrity, and TrackWise but not mandated as Quality Specialist III Jobs
- Excellent written and verbal communication skills in English Language
- Flexibility to work in continuous permanent night (6:30 PM to 2:30 AM IST)
- Availability to take phone calls with external customers continuously during the US business hours
- Experience from regulated market preferred
Keywords: Quality Specialist, Teva Pharmaceuticals, Quality Assurance, Complaints Handling, Pharmacy, Regulations, Customer Communication
