Latest M Pharma Jobs at Alcon| Apply for the Associate I, Patient Safety & Experience Position
Alcon, a global leader in eye care, is hiring for the role of Associate I, Patient Safety & Experience (non-MD) at its Bangalore, India location. This full-time position offers a unique opportunity for healthcare professionals to work in a regulated environment, managing medical device safety and compliance. If you have experience in pharmacovigilance, device vigilance, or clinical research, this role is your pathway into impactful work that contributes to patient safety worldwide.
About Alcon: Alcon is an Equal Opportunity Employer that values diversity in its workforce. The company does not discriminate based on various factors such as race, color, religion, gender, national origin, age, sexual orientation, disability, or any other reason. Alcon maintains a diverse environment and is committed to providing equal opportunities for all employees.
Job Details:
- Position: Associate I, Patient Safety & Experience (non-MD)
- Location: Bangalore, India
- Time Type: Full-time
- Time Left to Apply: End Date: August 2, 2025
- Job Requisition ID: R-2025-41442
Job Purpose:
The overall objective of the job: The role involves day-to-day case monitoring, assessment, and reporting of quality and adverse event complaint records related to Alcon-manufactured products. This
role ensures compliance with local and international regulations, guidelines, and directives, and may involve working in shifts.Major Accountabilities:
Case Processing:
- Process case files according to Standard Operating Procedures (SOP).
- Work with affiliate offices to ensure the required datasets are received/requested.
- Re-assess data, ensure accurate product selection, and assign event codes in the system.
- Respond to Manufacturing Quality Assurance (QA) requests and Health Authority inquiries.
- Launch required quality investigation records and schedule regulatory reports.
Ideal Background:
Education: Graduation in Science (minimum), Graduation in Optometry/Pharmacy/M. Pharm/B. Pharm/BDS/BAMS/BHMS/Biomedical Engineering/Registered Nurse (desirable)
Experience: Healthcare professional with 1-2 years of experience (minimum), experience in relevant fields like Device Vigilance/Pharmacovigilance/Regulatory Submissions/Clinical Research/Medical Coding (desirable)
Languages:
Minimum Requirement: English (written and spoken)
Professional Competencies:
- Excellent listening and communication skills
- Strong decision-making and negotiation skills
- Ability to manage multiple tasks, prioritize work, and manage time
- Knowledge of medical device regulations and safety practices
Role Dimensions:
- Number of Associates: None
- Financial Responsibility: None
- Impact on the Organization: Low
Performance Measurement:
- Meets internal and external quality standards
- Review and close files within prescribed timelines
- Create high-quality regulatory reports on time
Attention: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
Find Jobs for Employees, Find Jobs for Contingent Workers
Keywords: Alcon, Latest M Pharma Jobs at Alcon, Associate, Latest M Pharma Jobs at Alcon, Patient Safety, Experience, Job Posting, Bangalore, India, Latest M Pharma Jobs at Alcon.
