BSc Chemistry Job at Lonza | Quality Control Role
Looking for a Sr. Assistant Quality Control Job at Lonza? This is an excellent QC Job opportunity for candidates seeking BSc Chemistry Jobs, Chemistry Jobs, and a rewarding Lonza Career. Lonza is hiring talented professionals for its Rewari, Haryana facility to support quality control, customer complaint investigations, audit readiness, and quality assurance activities. If you have a scientific background, apply today and advance your career.
About the Company
Lonza is a globally recognized life sciences and pharmaceutical manufacturing company with operations across more than 30 sites worldwide. The company develops and manufactures innovative healthcare solutions that improve lives. A Lonza Career offers professionals a collaborative work environment, continuous learning opportunities, global exposure, and long-term career growth. Employees contribute to quality excellence while supporting breakthrough therapies through innovation, compliance, and operational excellence.
Job Overview
Lonza is hiring a Sr. Assistant, Quality Control for its Rewari, Haryana location. This Sr. Assistant Quality Control Job at Lonza involves customer complaint handling, investigation coordination, audit support, customer communication, CAPA management, and quality documentation. The selected candidate will collaborate with Quality, Operations, Commercial, and global cross-functional teams to ensure timely complaint resolution, regulatory compliance, and customer
satisfaction. This QC Job is an excellent opportunity for candidates seeking BSc Chemistry Jobs, Chemistry Jobs, and long-term growth through a Lonza Career.- Job Post: Sr. Assistant, Quality Control
- Location: Rewari, Haryana, India
- Reference: R77694
The Sr. Assistant, Quality Control is responsible for managing customer complaint handling, investigation coordination, customer communication, audit support, and customer quality-related documentation. The role serves as a key customer interface, ensuring timely resolution of customer concerns, effective communication of investigation outcomes, and compliance with quality and regulatory requirements. Working closely with Quality, Operations, Commercial, and global cross-functional teams, the position supports customer satisfaction, audit readiness, continuous improvement initiatives, and overall quality excellence.
Responsibilities:
- Acknowledge customer complaints within defined turnaround timelines and ensure prompt response to customers.
- Coordinate with customers to obtain additional information required for complaint investigations.
- Collaborate with lead investigators and subject matter experts to facilitate complaint investigations and resolution activities.
- Prepare preliminary and final customer complaint investigation reports in accordance with internal procedures and timelines.
- Communicate investigation findings, conclusions, and corrective actions to customers in a professional and timely manner.
- Ensure appropriate CAPA initiation and follow-up with responsible stakeholders after complaint investigations.
Requirements:
- Bachelor’s degree in Biotechnology, Life Sciences, Pharmacy, Chemistry, Engineering, or a related scientific discipline.
- Experience in customer complaint management, customer quality, customer service, quality assurance, or related functions within pharmaceutical, healthcare, biotech, or regulated manufacturing environments.
- Strong understanding of customer complaint handling processes, investigation methodologies, CAPA systems, and quality management principles.
- Experience supporting customer audits, technical documentation, and customer-facing quality activities.
- Excellent verbal and written communication skills with the ability to interface effectively with customers and cross-functional teams.
- Experience working with SAP or similar enterprise systems is preferred.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
If you’re looking for a Sr. Assistant Quality Control Job at Lonza, a QC Job, or a BSc Chemistry Job, this opportunity is an excellent choice. Build your professional future through a Lonza Career while gaining valuable experience in quality systems, customer complaint investigations, CAPA, regulatory compliance, and pharmaceutical manufacturing. Eligible candidates are encouraged to apply and become part of a global organization committed to innovation, quality, and life sciences excellence.
