Waters BSc/MSc Chemistry Recruitment 2023 - Apply Online

Waters BSc/MSc Chemistry Recruitment 2023 – Apply Online

Waters hiring chemistry candidates for the post of Chemistry Consumables Specialist. Chemistry Field Service Engineer job opening 2023, Chemistry job opening 2023. BSc Chemistry job opening 2023. Chemistry Field Service Engineer job opening 2023, Product Field Service Engineer job

Waters, the world’s leading specialty measurement company that cares about inclusion and diversity, is seeking a Field Service Engineer to support the very successful growth of our businesses. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences.

Job Title: Temp – Field Service Engineer

System ID 18658

Company Name Waters Division

Category Field Service

Job Locations IN-DL-New Delhi

Employment Type Temporary Full-Time Job

Location: Country (Full Name) India

Eligbility Criteria:

Bachelors/Masters Degree in Chemistry or Biology, engineering or other science related field is desired, will also consider applications with equivalent experience, training and education

Experience:

  • 3 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for previous
  • Waters product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
  • Ability to perform effective system level troubleshooting
  • Understanding of the scientific application workflow along with the scientific software systems (CDS, SDMS, LIM, ELN)

Skills:

  • Must possess a strong customer focus
  • Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs
  • Personal sense of integrity
  • Effective time management skills
  • System level approach to problem solving
  • Analytical mindset with a strong drive to resolve open issues
  • Excellent verbal and written communication skills

Travel:

This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.

As Field Service Engineer, you are an ambassador of Waters and will bring Waters’ products and services to the market. The candidate will demonstrates a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets.

Responsibilities

  • Installation, performance maintenance, troubleshoot and support Waters’ product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
  • Establish and maintain effective relationships with external and internal customers ensuring their success
  • Manage customer expectations, by communicating work performed and providing follow up plan if needed
  • Ensure customer compliance regulations are followed
  • Deliver system level training at customer sites
  • Manage service inventory according to Waters policies
  • Issue field service reports daily to document work performed
  • Maintain sound knowledge regarding the technology and customers’ application demands
  • Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales
  • Ensure that quality system procedures and Health & Safety standards are adhered to at all times

Apply Online

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