Sartorius Chemistry Job Opening - Service Engineer - Apply Online

Sartorius Chemistry Job Opening – Service Engineer – Apply Online

Sartorius hiring chemistry candidates. Field Service Engineer vacancy. Chemistry Field Service Engineer vacancy, Candidates with a technical degree in field service may apply for this job opening, Chemistry job opening 2022, Intrested and eligible candidates may check out all the details on the same below:

Job Title: Field Service Engineer (On Site)

Location: Ahmedabad

Eligbility Criteria:

  • Technical degree in chemistry, biology, physical measurements or similar
  • Minimum 2-3 years of proven field service experience
  • Basic knowledge on GMP and other pharma regulations or the willingness to increase the knowledge
  • Spare part identification and lead generation.
  • Ability to troubleshoot, test, repair and service technical equipment

What you will accomplish together with us:

  • For assigned product, as local key technical support personal, fully understands the scope and well know how to do the routine service job (installation, repair, preventative maintenance and qualification)
  • Share product’s service knowledge, info, and experience to whole service team
  • Address and resolve all aftersales service issue and inquiry related to current products
  • Demonstrate thorough understanding of the products supported (installation, repair, preventative maintenance and Qualification)
  • Train service engineer, sales and marketing staff, and customers about the features, advantages, and benefits of the products and the applications.
  • Communicate effectively with customer
  • Promptly respond to customer complaint
  • Analyze and solve product and customer application problems.
  • Follow up with the “Quality Complaint Procedure”
  • Trace the product quality issue, prepare relevant report and feedback to relevant quality department
  • Collect competitive information and products, conduct thorough testing to figure out products advantages and provide sales with the information.
  • Communicate to product development engineers and management with the competitive info

Apply Online

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