Waters BSc & MSc Chemistry Job Vacancy – Candidates Apply Online
Waters hiring chemistry candidates for the post of Chemistry Consumables Specialist. Chemistry Field Service Engineer job opening 2022, Chemistry job opening 2022. BSc Chemistry job opening 2022. Chemistry Field Service Engineer job opening 2022, Product Field Service Engineer job.
Job Title: Field Service Engineer
System ID 17749
Category Field Service
Job Locations IN-DL-New Delhi
Eligbility Criteria:
Bachelors/Masters’s Degree in Chemistry, engineering or other science-related field is desired, will also consider applications with equivalent experience, training and education
Experience:
- 3 years of experience with installation, performance maintenance, troubleshooting, support, and/or end-user utilization of scientific instrumentation, preference for previous
- Waters product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
- Ability to perform effective system-level troubleshooting
- Understanding of the scientific application workflow along with the scientific software systems (CDS, SDMS, LIM, ELN)
Skills:
- Must possess a strong customer focus
- Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs
- Personal sense of integrity
- Effective time management skills
- System level approach to problem solving
- Analytical mindset with a strong drive to resolve open issues
- Excellent verbal and written communication skills
As Field Service Engineer, you are an ambassador of Waters
and will bring Waters’ products and services to the market. The candidate will demonstrate a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either territory and/or markets.Responsibilities
- Installation, performance maintenance, troubleshoot and support Waters’ product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
- Establish and maintain effective relationships with external and internal customers ensuring their success
- Manage customer expectations by communicating work performed and providing follow-up plan if needed.
- Ensure customer compliance regulations are followed
- Deliver system-level training at customer sites
- Manage service inventory according to Waters policies
- Issue field service reports daily to document work performed
- Maintain sound knowledge regarding the technology and customers’ application demands
- Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales
- Ensure that quality system procedures and Health & Safety standards are adhered to at all times
Click Here To Apply Online
Editors Note: Waters BSc & MSc Subscribe to Rasayanika for the latest chemistry and Pharma job openings, follow us on Facebook and Telegram and subscribe to our youtube channel for the latest updates on chemistry and Pharma jobs and much more.
