B.Pharma Health Advisory Officer @ Piramal Ltd- Apply Now
Job Opportunity for Pharmacy candidates. Piramal Ltd Invites Bachelors in Pharmaceutical Science candidates for the post of Officer. Candidates looking for their career in the Research field may apply for this job post online. Check out all the details on the same below:
Job Title: Health Advisory Officer
Location: Guwahati
Eligibility: B Pharma
Experience: 0 to 1 year
Roles and responsibilities
- Assets handling
- Internal & External Team Relationship
Understanding Beneficiary Requirements and adhering to operational protocols with 100 % accuracy. Assessing the clinical condition of the customer - Customer Appreciation 10% Customer Appreciation (Very Good) out of total calls handled > 90% Customer Satisfied (Good) out of total calls handled
- Adherence to SOP & Escalation matrix of right calls to Medical Officer.
- At the least suspicion of an impending emergency, advice the customer to visit a doctor/ hospital or call for an ambulance and provide information about nearby empanelled doctor/hospital.
- Data Capturing, beneficiaries details with 100 % accuracy
- Adherence to Average Call Handling Time i.e 210 seconds
- Adherence to Attendance & Punctuality at rate of 100%
- Must secure 90 % in periodic test of Soft Skills,
- Must attend training minimum of 45 hours per year.
Apply Online
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