Analyst Jobs at Merck | Chemistry Candidates | Apply Now
Are you looking for Analyst Jobs at a global science and technology leader? Merck Careers is hiring for the Analyst – Quality Services and Customer Services role in Bangalore, Karnataka. This full-time opportunity under Merck Jobs offers a dynamic work environment where innovation, customer focus, and scientific excellence come together to create meaningful impact.
About Merck
Merck is a global science and technology company operating across Healthcare, Life Science, and Electronics. Through continuous innovation and a strong commitment to sustainability and inclusion, Merck Careers offers world-class Analyst Jobs that enable professionals to grow, collaborate globally, and contribute to advancing human progress.
- Job Id: 295085
- Location: Bangalore, Karnataka, India
- Job Type: Full-time
Company Overview:
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see
themselves imagining the unimaginable with us.Your Role:
The Quality Services team (LS-QS) is the face to customers and is dedicated to solving customer problems by providing support for Inquiries and Knowledge Management, strategic accounts, Customer Agreements, and process development. LS-BER-Q, an extended part of the global quality services (LS-QS) team, supports the various functions internally. This position will support the Customer Product Declarations and Data Services.
The key deliverables would be:
- Handling Frontline queries regularly. Ensure that the queries are cleared as per the agreed timelines.
- Basic user Knowledge on the tools such as M-Clarity / Palantir tool, MANGO, ASK, MS Office (Word, PowerPoint, Excel, SharePoint, Power Apps, Power Automate)
- Basic user Knowledge on BOXI, SAP Systems P16, SAP Systems (PRE, PRD, PRP)
- Basic user Knowledge on MyCompliance Info, SQM tool, CDMS+, xDOK, e-OMT tool, Trackwise, LEDOX
- Basic user Knowledge on My Pronet, Product contact locator, OMT shared mailbox, Guideline letters mailbox, SFDC
- Support strategic projects as required.
Who You are:
- Science degree: Biology, Chemistry, Engineering, or related Scientific discipline preferred
- 1-3 Years of experience in Quality Services and Customer Services
- Computer skills, including experience with MS Excel
- Knowledge of retrosynthesis and Organic and Analytical Chemistry is a must.
- Computer skills, including experience with MS Office applications and maybe database software
- Ability to interact in a global team, in a matrixed organization.
