Senior Analyst Jobs at Merck | Chemistry Candidates Apply Now
Are you looking for Senior Analyst Jobs at a global, science-driven organization? Merck is hiring a Senior Analyst – Technical Service (Chemistry) in Bangalore, Karnataka. This role offers an exciting opportunity to work with cutting-edge chemistry solutions while supporting customers across the WEU region through Merck Jobs & Merck Careers.
About Merck
Merck is a global leader in science and technology, operating across Healthcare, Life Science, and Electronics. With a strong commitment to innovation, sustainability, and inclusion, Merck Careers empowers professionals worldwide to contribute to groundbreaking discoveries while building meaningful careers.
- Job Title: Senior Analyst, Technical Service Chemistry
- Job ID: 295759
- Location: Bangalore, Karnataka, India
- Job Type: Full-time
Your Role:
- The primary objective of this role is to address technical queries related to the Chemistry portfolio for the WEU region.
- Investigate, analyze, and retrieve technical information to respond to technical inquiries from both internal and external customers.
- Provide scientific responses to the chemistry questions and solutions to customers’ research problems by utilizing scientific knowledge and available resources, consulting with more experienced scientists when necessary.
- Recommend products based on customer needs and research interests.
- Troubleshoot product issues and document product quality issues.
- Ensure that the queries are cleared as per the agreed timelines.
- Participate in the internal quality checks every month.
- Maintain the image of the company as a source of scientific information, to function as a leader in Life Science and High Technology, and to promote our obsession with service.
- Enhance our product information databases by documenting technical information from customer interactions.
- Contribute to company/department operations and process improvement efforts.
- Recommend and participate in process improvement studies.
- Perform miscellaneous duties and tasks as assigned by the reporting Manager.
- Exemplary attendance and adherence to the schedule.
Who you are:
- MSc in Chemistry (Analytical/Organic/General Chemistry)
- 3-5 years in R&D/Technical services of life science, pharma, or chemical industry.
- Previous work experience should be from a fast-paced, changing, and growing organization, either as:
- Organic/Analytical chemist
- Instrumentation lab exposure – UV, IR, HPLC, GC, LCMS, GCMS, XRD, ICP-MS, Titration
- Chemical Synthesis / Organic and Inorganic Chemistry / Biochemistry Reagents at industrial R&D/QC labs
- Lab, QA/QC, or R&D Lab technician
What we offer:
We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at their own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
