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Chemistry Job @ Waters Division | Apply Online for CRM Officer Position

For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,500 employees and is represented in more than 100 countries around the world.

Job Title – CRM Officer

Requisition ID – 6089

Location – IN-KA-Bangalore

Overview:

Good Opportunity to be a part of the Marketing(Marcom) team. Supporting the Sales Team for CRM (SAP) activities.

Responsibilities:

1. To handle post implementation CRM support activities

2. To handle and co-ordinate the quotations/CRM (MS, Instrument quotes from CRM)

3. To handle the customer hierarchy – pending accounts

4. Data integrity – account clean-up focus on clinical, biopharma, Non-pharma and closely work with respective product managers and CRM specialists

5. To carry out the need based training on back office process of B/W

6. To effectively CRM admn activities

7. To handle CRM, B/W training in the regions

8. To monitor the opportunity activity and FSS

9. MIS support on need basis – weekly or monthly report on the basis of request from SAP BW or CRM

10. Territory management and administration

11.Resposible for BT assignments in the area of CRM Sales

12. Responsible for any Enhancements and rollouts in CRM Sales and Marketing modules for India

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13.Participanting in BT projects worldwide

14. Process improvement in CRM – Sales & Marketing

15. CRM Master data Maintenance

16.Will be responsible for planning and executing the Marketing programs for Chemistry and Service divisions

17. You will also be responsible for any assignment entrusted to you from time to time by your Supervisors

Qualifications:

MSc/PhD in Chemistry and MBA marketing with 5-8 years of experience

& relevant CRM(SAP) experience

About Diluxi Arya

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